Guidelines for Submitting Receipts for 024 Reimbursement

Basic Guidelines to keep in mind when submitting receipts:

  • Receipts are needed to reflect a proof of payment for reimbursement. With this in mind, please avoid sending:

    • Invoices that do not show “paid” or reflect a payment has been completed.

    • Bank statements that do not clearly state the vendors/services/dates paid.

    • Hand written/hand-typed receipts not provided by the vendor/service provider.

  • Note that responses to submissions will only come if there is a question or issue found on our side. We will reach out via email during the processing of the receipts if we need further information or clarification.

  • The submission arrangement should be coordinated between the Service Coordinator and Client. It is important that everyone is clear on who will be doing the submissions, to avoid duplicate or missed submissions that can result in delays in payment processing.

  • Payments are processed on the 20th of each month, for all receipts with accompanying Authorizations with received from the Regional Center by the 10th of that month.

  • Please allow for 5 business days following process date prior to reaching out to Clockwork FMS.